
Insuring users and their belongings
Our goal at Fainin is to facilitate a safe and secure shared economy platform, where users are granted access to products despite geo or financial barriers. In order to achieve that, we knew we had to offer protection and coverage to our users and their belongings. Our partner AXA XL Insurance*, a leading commercial insurance provider, enables us to do just that. Fainin offers users peace of mind while renting items on the platform. Our unique insurance coverage protects renters, borrowers and items transacted within Fainin, covering up to €15.000 per transaction.
Insurance Policy FactSheet Insurance Certificate General Insurance Terms
If your item has been mishandled or damaged,
please send an email to contact@fainin.com
Make sure you send the email from the email address you used while signing up on Fainin. We will get back to you as soon as possible.